Level 1 Certificate in Introduction to Customer Services

Course summary
Code: M261838F
Location: Medway Learning and Skills Hub
Cost: £0.00 to £418.00
Starting: Monday 05 October 2026
Duration: 8 sessions over 4 week(s)
Time: 09:45
By continuing you confirm that you are 19 or over on 31 August and have agreed to the the Terms and conditions
Description
The Level 1 Award for Introduction to Customer Service provides an introduction to the knowledge, skills and behaviours needed in order to provide effective customer service in a range of sectors. It also gives learners the core knowledge and awareness of key legislation for working within customer service.
Location
Medway Learning and Skills Hub
Unit 2
Britton Farm Street
Gillingham
ME7 1GX
