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Medway Adult Education

Level 1 Certificate in Introduction to Customer Services  

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Course summary

Code: M261838F  

Location: Medway Learning and Skills Hub  

Cost: £0.00 to £418.00 

Starting: Monday 05 October 2026 

Duration: 8 sessions over 4 week(s)

Time: 09:45 


By continuing you confirm that you are 19 or over on 31 August and have agreed to the the Terms and conditions

 

Course Information Sheet

Description

The Level 1 Award for Introduction to Customer Service provides an introduction to the knowledge, skills and behaviours needed in order to provide effective customer service in a range of sectors. It also gives learners the core knowledge and awareness of key legislation for working within customer service.
  

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Location

Medway Learning and Skills Hub  
Unit 2  
Britton Farm Street
Gillingham  
ME7 1GX  

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